Privacy

We use the information we collect about you in order to process your order only.We do not sell, trade or rent your personal information to others.

Under the UK Data protection act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.

This policy applies both to your order and any correspondence you decide to enter into with us via email or via our customer contact centre.

We will not contact you directly with offers or promotions or in any other way, without your express permission. And in such situations where you request us to contact you, we will exercise a high level of discretion.

Security

Secure Ordering

We use WorldPay to process your card payment. These card details are not revealed to us or to our agents.

The information you provide when making your purchase is passed directly to World Pay using 128 bit secure encryption technology, this means that no-one can intercept your details. World Pay ensures the maximum security for our customers and is actually safer than ordering goods over the phone or giving your details in restaurants for example.

We use "cookies" to keep track of items in your shopping basket only. They are not used for any other purposes.

Security Code

The card security code we request is a unique three or four-digit number printed on your debit/credit card. This number is not embossed on the card and hence not printed on receipts - making it difficult for anyone other than the genuine cardholder, to know it. Some cards, many UK-issued cards for example, have a three-digit number printed at the top of the signature strip on the reverse of the card. Others, American Express cards for example, have a four-digit number printed on the front of the card, above the account number.

Security Assurance

When giving your credit card number, you can check the security of your connection in the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), SSL is active.

You can also double-check by looking at the URL line of your browser: when accessing a secure server, the first characters of the site address will change from http to https.